Big Fig Mattress Reviews

Big Fig Mattress has an overall rating of 3.3 based on 32 reviews. Customer feedback on Big Fig Mattress is mixed.

3.3/5.0

32 reviews

5 Stars

13

4 Stars

0

3 Stars

8

2 Stars

6

1 Star

5

All Big Fig Mattress Reviews (32)
alice1990
May 31, 2026
"Edges sink too much, and support feels robotic"
The mattress is decent if I’m lying in the middle, but the edge support is disappointing. Any time I sit on the side, it sinks so much that I feel like I’m about to slide off. I reached out about it too, but the email replies felt like they were coming from robots instead of actual people, which just made the whole thing more frustrating. Not really happy with it
joyce_Ratchford76
May 27, 2026
"Warranty didn’t really come through"
The mattress was fine in the beginning, so I didn’t think much of it. But once it started feeling a little uneven, I figured the warranty would be there for that kind of thing. Turns out it wasn’t nearly as straightforward as I expected, and dealing with customer service made me feel like I had to prove everything twice.

They asked for pictures and measurements, which I get, but every time I sent something in, there seemed to be another reason it didn’t qualify. Maybe it’s all buried in the fine print, but it left a bad taste. I’m skeptical of customer service claims now, because it felt more like they were looking for a way out than actually trying to help...
alicia1987
May 22, 2026
"Way easier than I expected"
I thought the financing part was going to be a whole headache, but then, surprise, it was actually super easy. We got approved quickly, the payments were manageable, and it ended up making everything doable for us with no stress
Michael.reed
May 21, 2026
"Not the miracle for my back I hoped for"
I know mattresses work differently for everyone, so I’m not saying this is a bad one. It actually seems well made. But for me, it just didn’t do much for my lower back pain. I gave it a few weeks because I didn’t want to judge it too fast, but it still feels too firm and I’m waking up stiff most mornings. For the price, I was really hoping for more relief, so yeah, I’m a bit disappointed.
todd_Conner93
May 13, 2026
"Returning it was surprisingly painless"
I ended up needing to return the mattress because it just didn’t work for me comfort-wise. i expected the return process to be annoying, but it was really straightforward. Customer service got back to me quickly, explained exactly what to do, and the refund went through without any hassle. The biggest plus was not having to chase anyone down or deal with extra stress.
lindseyjohnson8134
May 12, 2026
"The Delivery Saga Nobody Asked For"
The delivery was a whole ordeal. The mattress was late, I got zero real updates, and for days it just seemed to be sitting somewhere in delivery limbo. I kept checking like this was some kind of suspense drama, but nope, still no mattress. Super frustrating experience.
john_Papadopoulos03
May 11, 2026
"Finally sleeping through the night"
My husband tosses and turns a lot, and I used to feel every single move. I was, i was waking up constantly. With this mattress, I barely notice it anymore. I’m sleeping so much better now and really wish we had bought it sooner.
jonathan-Veras
April 30, 2026
"Comfy, but wow it sits high"
The mattress itself is really comfortable, so no complaints there. But I wasn’t expecting it to be this tall — like, I climbed into bed and kind of laughed because it felt higher than my old setup by a lot. Maybe it’s the base I have too, I don’t know, but the overall height is definitely more than I pictured. Still comfy, just something to keep in mind.
JIMENEZ
April 25, 2026
"I was looking for a mattress that was..."
I was looking for a mattress that was actually firm and wouldn’t start sinking in after a few nights. The Big Fig is definitely on the firmer side, which is what I wanted, but uh, it still has enough give that it doesn’t feel like I’m sleeping on a board.
It took me about three nights to really get used to it, but now I’m sleeping a lot better and I’m not waking up with my back feeling off. If you’re into super soft beds, this probably won’t be your thing, but for me the firmness feels just right.
nicholas_Sanchez99
April 22, 2026
"I gave the sleep trial a shot..."
I gave the sleep trial a shot, but it ended up not being the right fit for me, so I returned it. The return process did work out in the end, but it took longer than I expected. Communication felt impersonal too, like I was just a ticket number waiting in a queue instead of an actual customer. Overall, not a terrible experience, just not as smooth or helpful as I hoped
Joan-wojciak
April 16, 2026
"Comfortable, but the cooling didn’t really convince me"
The mattress itself is comfortable, so no big complaints there. But I was already a little skeptical about the whole “cooling mattress” thing, and this kind of confirmed it for me. The first couple nights I thought it felt a bit cooler, but after that it just felt like a normal mattress. If my room isn’t cold, I still wake up a little warm. It’s not bad by any means, I just expected more cooling for the price.
ChristinaCooper
April 14, 2026
"The smell just would not go away"
I really wanted to give this a fair chance, but the smell was just too much. As soon as I had it in my room, the odor started taking over the whole space, and it didn’t fade like I hoped it would. I tried waiting it out for a while, thinking maybe it just needed to air out, but it kept lingering and made the room unpleasant to be in
JonathonWilliams
April 12, 2026
"Not really worth it if you want bounce"
For me, this mattress just feels kind of flat and lifeless. There isn’t much bounce at all, and when I shift around, it takes a little while to respond. If you like a more responsive mattress, I don’t think this one is a great value.
hello_harriet765
April 11, 2026
"Took a Few Nights, But It Got Really Comfortable"
At first, I wasn’t completely sure about it, it felt like it needed a little time to soften up and adjust. After a few nights, though, it became much more comfortable. Overall, once it was broken in, I was happy with it
Crystal-wallace
April 10, 2026
"Still holding up better than I expected"
I’ve had my Big Fig mattress for a little over a year now, and weirdly, I was just thinking about it the other day while changing the sheets, still no sagging, no odd dips, nothing like that. It feels just as solid as when I first got it. I’ve had mattresses start to give out way faster than this, so I’m happy with how it’s held up...
MichealVo_03
March 31, 2026
"Solid support, but not totally my favorite"
I bought the Big Fig because, as a heavier guy, I was tired of regular mattresses starting to sag way too soon. Who wants to spend good money just to end up sleeping in a dip again, right? This one definitely feels sturdy, and I don’t sink into it like I did with my old mattress, which is a big plus. That said, it was firmer than I expected, and it took me a while to get used to it. Shipping was fine, nothing exciting, but no real issues either. I’m keeping it for now, but would I call it amazing? Not quite. It’s good, just maybe not perfect for me.
Willie-oliver
March 29, 2026
"Supportive, but a bit too warm for the price"
The mattress is definitely solid and supportive, so I can’t complain much there. It feels comfortable overall, but it does sleep hotter than I was hoping. A few nights a week I wake up feeling too warm, even when I use lighter sheets. For what I paid, I kind of expected it to breathe a little better. It’s not a bad mattress by any means, and I’ve definitely had worse, but the heat makes it hard to fully love it. I’d give it 3 stars because the comfort is there, but the warmth is annoying
David-lewis
March 27, 2026
"This mattress is just SO heavy..."
This mattress is just SO heavy. I knew it was going to be big, but getting it from the front door to the bedroom felt like a full workout and not in a good way.

Trying to rotate it is even worse. I can’t really do it by myself, and even my partner has a hard time with it. Even changing the sheets is annoying because lifting the corners takes actual effort.
Maybe some people won’t mind, but for me the weight kind of ruined the whole experience. If you move a lot or need to handle your mattress on your own, i’d definitely think twice.
Leo.filson
March 19, 2026
"Worked perfectly with my old foundation"
It fit my old foundation just fine and I didn’t run into any issues. For what I needed, I’d say it was a solid buy.
marcia1980
March 19, 2026
"Easy to move around on"
I’ve been using this mattress for a little while now, and I don’t feel stuck in it at all. Rolling over and getting out of bed is much easier than it was with my old mattress, which I really appreciate. So far, it feels comfortable and supportive, and I’m really happy with the purchase.

View More Reviews

Have a question about Big Fig Mattress?

Customer Reviews

Ask a Question

Welcome to WorthEPenny.com! We use cookies to better understand your preferences, optimize our website and services, enhance user experiences, personalize content and ads, and provide social media and other third-party features. If you want to learn more about cookies and why we use them, visit our Cookie Policy page.